1. Legacy
  2. Service & Delivery

Add Service Request - Employee

Add Service Request - Employee:
Use the Service Request button to quickly add a Service Order for an existing customer (Employee > Service Request).

  1. Click Service Request.

  2. Input search criteria and hit ‘Click Here’ to Search. For example, check Last/Co. Name, input the customer's last name, and then use the Click Here to Search button.

  3. Highlight a customer. The customer's information appears at the top of the screen.

  4. Click Select Customer.

  5. Fill out the necessary Service Order information.

  6. Click Save New Order.