Troubleshooting

• What is my Evosus serial number?
• Index - Undefined
• Unlock a Locked Sales Order
• Failed To Upload Images
• Receiving Action Items When Changes Made To Sales/Service Order
• Create an RGA for an SOI
• Single Budget for Multiple Stores
• Error 440 (Automation Error) Appears When Logging Into Store
• GL Out of Balance Error Message
• How to Restart Evosus Windows Services (Evosus Daemon, Evosus Browser, Evosus Master, etc.)
• Failed to Load Control Error
• Accidentally Received Item And Can't Delete Receipt
• PoolCorp Integration Cost Update - Items Not Found
• Application Error - (file://android_asset...)
• Printer Setup on Terminal Server
• Database Connection Error
• Foxit PDF - Can't Import Excel Files
• Daemon Not Running - Unable to determine EventLoggingUse
• UAG Integration - Failed to talk to the UAG Web Service
• Change Admin User Account Password
• Evosus Mobile Error "Socket Connection was Aborted"
• Reset Terminal Services User Account
• Temp Files Path Not Found Message at Login
• Cash Drawer Isn't Automatically Opening
• POS Transaction Under Wrong Customer
• Clear an Open Inventory Receipt
• New Card on File - Customer Has Given Authorization to Keep Card on File
• Account for Exchange Rates When Purchasing US Goods (for Canadian Businesses)
• Error - Narratives size exceeds 64kb
• Over/Short Cash Drawer
• Getting Error 429 When Opening Evosus
• Server Information Not Saving
• HTML File Does Not Display in Creative
• Unable to Open Docs/Pics
• Inactive Items Appear On Inventory Valuation Report
• Route Sheet and Mobile App Task Order Not Numerical
• Tech Schedule Not Showing on App
• Split Text in MS Excel Column on Space, Comma, or Other Character
• "Not Enough Storage" Error in Event Viewer
• Unlink Serial Number From Customer Account
• Mobile "Path Not Found"
• User Locked Out of Evosus - Unsuccessful Logins
• Error 429 ActiveX Component Can't Create Object When Emailing in Evosus
• Configure Cash Drawer to Open with Star Printer
• Cannot connect to SQL
• Sysinfo.ocx Error When Logging In
• Enter a Finance Payment
• Cannot Deliver Items On Return Orders/Invoice Created In Version 6.0
• Why Can't I Send My RGA?
• Microsoft Updates Recommendations
• Mobile Devices Cannot Sync
• Map a Network Drive
• Credit Memo Auto-Created for Customer Unenrolled in Points Reward Program
• Catalog Error When Setting Up PoolCorp Integration
• Discrepancies Between Aging and General Ledger
• Pin Required For Credit Card Transactions?
• System Parameter - Quote Grace Period
• Return Special Order Item for Warranty
• How Do I Enter a Customer Country Without Choosing a State?
• Disable Sales Order Action Items
• Error 339: Component mscomctl.ocx
• Received Item on PO at Wrong Cost - Cannot Delete
• Logging Off A Terminal Services Session
• Timecard Does Not Match Employee Timecard Report
• Large SQL Dump Files
• How To Close/Cancel Jobs With Cost Log Records
• Tying Income Statement to Money Tree or Revenue Register Report
• Routing Number on MICR Checks Includes Letters Instead of Special Characters
• Evosus and Printing
• Receive Vendor Check from Open Debit Memo