Issue:
I created a new job but realized it was done under the wrong customer and now when I attempt to cancel the job it says we are unable to because cost log records exist for the job.
Resolution:
Evosus will not allow you to cancel the job due to possibly open job bills, as well as cost log records existing. In this scenario you will need to do the following:
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Cancel any open/unpaid Job Bills from within the Job (Job > Billing > Select Bill > Option > Void)
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Create a negative change order to remove the contract bid amount. (Job > Change Orders > Add > Enter Phase, negative amount > Status = Executed).
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Recognize Revenue (Job > Revenue > Add > Check Final Revenue Recognition Box > Save.)
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Change Status > Close Job - Completed.
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I recommend to run a Pre-Posting Report to see how it affected the GL so you can create reversing journal entries (Administration > Accounting > Accounting Desk > Initiate Posting Process > Select Job Journal > Keep Pre-Posting Box checked > Post).
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To create your reversing journal entries go to Administration > Accounting > Banking > General Journal Entry > Add Journal Entry to create a reversing entry of the posting job posting.
If a message displays that you cannot close the job due to unrecognized cost please do the following:
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You may first need to create a change order to increase the contract amount to $0.01
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Create a new Job Bill for $0.01.
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Recognize Revenue.
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Void the Job Bill.
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Create a Change Order of -$0.01.
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You should be able to close the Job.
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You will want to run a pre-positing report to see how it affected the General Ledger so you can create reversing Journal Entries (Administration > Accounting > Banking > General Journal Entry > Add Journal Entry to create a reversing entry of the posting job posting).