Issue:
You have a terminal server and would like to log a user out of Evosus manually and/or log them off of the terminal server.
Resolution:
The person performing this procedure must be authorized to have the Administrator password
- Log into the server that is hosting Terminal Services with the Administrator username and password.
- Typically, for stores with multiple locations, it will be xxTS01 server and for single location stores it will be the xxMP01
- Open the Terminal Services Manager.
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Start > All Programs > Administrative Tools > Remote Desktop Services > Terminal Services Manager (Windows Server 2008)
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Start > All Programs > Administrative Tools > Terminal Services Manager (Windows Server 2003)
- Right-click on the user and choose "Log Off"
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Close the Terminal Services Manager
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Lock Workstation
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Have the user restart the computer and log in