Troubleshooting
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      Index - Undefined

      Issue:

      Evosus Mobile displays index - Undefined when Syncing. Not all or no tasks come to the phone.


      Resolution:

      Check your Site Profile & Service Repair Prompts, It's likely that there is a profile that exists but no prompts or attributes exist within that profile. 


      Check the Following Locations:

      1.  Administration > Mobile > General Setup > Mobile Service > Delivery Prompts

      2. Administration > Mobile > General Setup > Site Profile Setup




      In BOTH locations open each active profile and verify the following:

      • Mobile Service/Delivery Prompts actually have prompts existing in the field.

      • Site Profile has Active Attributes & Per Visit Attributes