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Database Connection Error

Issue:

If you receive a ***DATABASE CONNECTION ERROR*** when logging into the application, or when performing a task in the application, there is an issue with your network.

This error means the application cannot connect to the SQL database. 

  • This has nothing to do with the application. It means the network is denying access to the database.
  • If this is happening intermittently, it means the network is flaky.


Resolution:

Analyze your network, looking for a bad piece of hardware on the network. For example, a bad or intermittent network card on the network can produce a broadcast storm that will effectively bring communication down.