1. Legacy
  2. Troubleshooting

PoolCorp Integration Cost Update - Items Not Found

Issue:
What if you receive an "Items Not Found" message when updating cost through the PoolCorp integration but your item codes all match PoolCorp?

Resolution:
If your item codes match the PoolCorp item code, the Items Not Found message appears because the items are not in stock at your default PoolCorp branch. The integration currently only allows cost updates for items available for purchase.