Use the Canceled Order Report to see a list of all canceled orders and the reason they were canceled (Administration > Reports > Sales > Orders and Invoices > Canceled Order Report).
Filters
- Accounting Period: Accounting periods are created, closed, and reopened using the Periods tab on the Accounting Setup screen.
- Marketing Interest: Use marketing interests to link a lead and their purchases to a specific interest. For example, when a customer interested in barbecues comes into your store, add the BBQ & Grill marketing interest when they input the lead. You can then follow up with a marketing campaign to encourage a new purchase.
- You can add an interest to a customer using the Customer screen (Customer > Open a customer > Marketing > Interests tab).
Security Permissions Required
| Category |
Function |
| Admin-Reports |
Can Access Reports Tree Branch |
| Can Access Reports - Sales |