Technology is an ongoing investment. Just like your car or truck, there's more than just an initial investment. You have to change the oil, rotate the tires, and get some upgrades or repairs from time to time. Technology is the same. By investing in ongoing maintenance you can avoid most major issues and keep your business running smoothly.
In order for Evosus to provide you with secure and dependable applications, the Microsoft products that our applications rely on must also be secure and dependable. That means your Microsoft Windows and SQL Server products should fall under Microsoft's Mainstream Supported products.
Check out the Microsoft Lifecycle Policy for detailed information about Microsoft Mainstream Support, Extended Support, and determine when your Microsoft products will move to Extended Support. In general, Microsoft products more than 10 years old are no longer on Mainstream Support.
Why do we require Microsoft products to be on Mainstream Support?
Evosus software was built on the Microsoft framework. More specifically, Evosus relies on the "Microsoft Stack" of products to work. The Microsoft stack includes the Operating System, SQL database, Windows, Office and other related software to run. When Microsoft makes changes to their stack, it sometimes affects Evosus software, as well as thousands of other software programs.
New, modern features might not work: We are modernizing the applications and adding new features - for example, EMV credit card processing and new integrations. Those features rely on Microsoft products that are in Mainstream Support, and they might not work on older Microsoft products.
Dependable: Microsoft does not provide free, non-security updates to products that are in Extended Support. That means if a bug in a Microsoft product creates an issue in Evosus, we might not be able to fix it.
Secure: Microsoft does not provide security updates and remove security vulnerabilities from older products, which means your system may not be secure, and it may be vulnerable to attack.
What does this mean for your business?
If you have a question regarding how Evosus software works, we will provide resolutions based on the most current supported versions of Evosus using Microsoft products on Mainstream Support.
If you have an issue and you are using older Microsoft products, your Account Manager will attempt to duplicate the issue in a Mainstream Supported Microsoft environment. If the issue cannot be duplicated in a supported environment you'll have the choice to either upgrade your environment or continue with the issue you are experiencing due to the environment you are running on.
When purchasing new Microsoft products, you should expect to upgrade them every five years.
Our current minimum system requirements...
Several Microsoft products have moved from Mainstream Support to Extended Support. Below are our current minimum system requirements.
Supported Evosus Versions
We currently support Evosus version 6.4.71 and above. Click here to download the latest release. If you're on version 6.0.X, 6.1.X, or 6.2.X we'll have to help you upgrade. Just contact your Evosus Support.
Supported Operating Systems
- Windows 11 Pro
- Windows 10 Pro
- Microsoft Office 2021
- Microsoft Office 2019 (until Oct 10 2023)
- Microsoft Office 365 (not including pre-installed app)
- Windows Standard Server 2022
- Windows Standard Server 2019 (until Jan 9 2024)
- Windows Datacenter Server 2019 (until Jan 9 2024)