Event Notifications are used to notify employee(s) of certain events or actions. If an employee is selected to be notified of a specific event, they will receive an Action Item each time the event occurs.
-
To assign an employee to receive an Event Notification, highlight the event and check the box next to the employee’s name. Employees can go to the Employee Tab on the Main Menu and click My Action Items to view notifications.
-
To access Event Notifications go to Administration > System > Miscellaneous > Evosus Notifications.
Examples:
Notification events and samples of the Action Item text associated to the notification are listed below -
Canceled POS Transaction Alert
Employees will be notified when a completed POS transaction is canceled from within POS>My Transactions.
Canceled POS Transaction - By Christina Braks
Chlorine
Braks, Paul
Order ID 67033
Order Date 12/14/2012
Order Amount $10.00
At Store Construction Department
Salesperson Christina Braks
Canceled Return Order Alert
Employees will be notified when a Return Order is canceled.
Canceled Return Order - By Christina Braks
Super Oxidizer 4lb
Braks, Paul
Order ID 66303
Order Date 6/3/2012
Order Amount $0.00
At Store Corporate HQ - WetWild
Salesperson Christina Braks
Canceled Sales Order Alert
Employees will be notified when a Sales Order is canceled.
Canceled Sales Order - Add On Products - By Christina Braks
Chlorine
Zehrung, Amanda
Order ID 67003
Order Date 12/12/2012
Order Amount $10.00
At Store Construction Department
Salesperson Christina Braks
Canceled Service Order Alert
Employees will be notified when a Service Order is canceled.
Canceled Service Order - By Christina Braks
Labor - Service
Braks, Paul
Order ID 66978
Order Date 1/1/2012
Order Amount $181.90
At Store Corporate HQ - WetWild
Salesperson Christina Braks
Company – Auto Run While You Were Out Report
Evosus will automatically run the "While You Were Out" report if employees have not logged into Evosus for at least 24 hours.
Contracts - Notify Overdue Balances
Employees will be notified of any active contracts that have an overdue balance.
Contract ID 5555 Evosus Support 15th–Company Name ($700.00 Overdue Balance)
Contract ID 9999 Evosus Support 15th–Company Name ($150.00 Overdue Balance)
Contract ID 8888 Evosus Support 15th–Company Name ($25.00 Overdue Balance)
Credit Card on File Expiring
Employees will be notified of any credit cards on file that will be expiring soon.
Company Name - VISA *1234 will expire March 2012.
Evosus Card Services Settlement Issues
Employees will be notified of errors that have occurred during the credit card settlement process.
Evosus Database has NOT been backed up
Evosus will send a notification if the Evosus SQL database has not been backed up in the last 24 hours. Before calling Evosus Support, have your local IT support confirm that the Windows Service named SQL Server Agent is running on the server or host workstation where SQL is installed and make sure the password for the "Run As" account has not been recently changed.
IMPORTANT MESSAGE!!! Your Evosus database has not been backed up recently. Please contact Evosus support immediately to get your database backed up. Failure to do so may result in lost data.
Evosus Nightly Batch Job has NOT run
Evosus will send a notification if the Nightly Job (Windows scheduled tasks named EvosusDaemon) has not run in the last 24 hours. Before calling Evosus Support, have your local IT support confirm that the Windows Schedule Task named Evosus Daemon exists on the host workstation or server where the Evosus application is installed. If it does exist, confirm that the Last Run Time is within the last 2 hours and has returned a Result of 0x0. Note: Common causes for the Nightly Job to fail is a change in the password for the "Run As" account.
IMPORTANT MESSAGE!!! Your Evosus nightly batch job has not run recently. Please contact Evosus support immediately to get this working again. This nightly batch job does many important tasks including settling your credit card batches.
Inventory – Warn When Item Goes Negative
Employees will be notified when an item quantity drops below zero.
Item Quantity On Hand went Negative on Sale:
EC45ACSYS - EC 45 FILTER SYSTEM COMPLETE
Stock Site: Sisters
Order Id: 66419
Customer: Smith, Brent
Sold By: Christina Braks
Inventory – Warn When Item Sale Triggers Reorder Alert
Employees will be notified when a reorder alert is triggered due to the item being sold to a customer. For instance, if an item is sold (reserved on an order) and there is not enough quantity on hand to cover the item, a reorder alert will appear for the Purchaser to order the item from the vendor. This notification will give the purchaser a heads up that the item needs to be ordered.
ReOrder Alert!!! You need to order:
Item: 0911 - 11" - 14 5/8" Adjustable Pipe Length (galvanized)
Stock Site: Warehouse
Job Costing – Notify of Overdue Balances
Employees will be notified of any active jobs that have an overdue balance.
Job ID 555 Bob's Pool Build ($7,000.00 Overdue Balance)
Payroll Import - Failed to Import, Payroll Import - Successful Import
Select the employees that should be notified if an Evosus Payroll Services batch is successful, or fails.
Point Program - Award earned
Employees are notified when a customer reaches a selected award level on a point rewards program.
Sales – Big Sale Created
Employees will be notified when a Big Sale is created by any employee within the company. Big Sale default dollar amount is $3000 although this can be changed through System Parameters.
Big Sale!!!
Redmond - WetWild
Congratulations to Corey Holton
Sold to Braks, Paul & Christina
Sold on Monday, October 03, 2012
Breeze Kit Special
Possible Fraudulent Cash Drawer Opens
Employees are notified when a cash drawer is opened with less cash than it was closed with. For example, if $200 cash is left in a cash drawer at close but is opened with only $100, an alert is sent to the employees on this list.
Sales Order Audit Log Item Changes
Employees will be notified when changes are made to existing sales orders. Changes include adding or subtracting line items and changing prices.
Order Change - Doney, Mike - Order ID 67608
-------------------------
QUANTITY CHANGED
60587 - SHIRT TEE SHIRT ROYAL BLUE LARGE
Original Quantity 1
New Quantity 60
Status Change to Order from Layaway
Employees will be notified when a Layaway Order is converted to a Sales or Service Order.
Status Changed From Layaway To Order - By Christina Braks
Chlorine Granular 5lb/dichlor Gran
Braks, Paul
Order ID 67533
Order Date 3/6/2012
Order Amount $32.09
At Store Corporate HQ - WetWild
Salesperson Christina Braks
Purchase orders affected:
POBEA0000897 Open - New Expected 3/20/2012,
POBEA0000898 Open - New Expected 3/30/2012
Security Permissions Required
Admin - System : Can Access SYSTEM Tree Branch 