Return Reasons

Return reasons are associated with returns so you can track why a product was returned.

Set Up Return Reasons

1. Open the Search - Order Return Reasons screen (Administration > Sales > General Setup > Return Reasons).

1. Click 'Add'. The Add - Order Return Reasons screen appears.

1. Description - Enter the return reason, e.g. Customer does not want the item or Wrong filter.

2. Click 'OK'.

Security Permissions Required