Use this report to see the time spent on each service task (Administration > Reports > Service and Delivery > Time Summary). You can generate this report by service type or employee:
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Employee: Displays a total number of hours by tech, and the number of hours the tech spent on each service category and service type.
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Service Type: Displays a total number of hours by category, and the number of hours spent on each service type in the category.
Category |
Function |
Admin-Reports |
Can Access Reports Tree Branch |
Can Access Reports - Service and Delivery |